Frequently Asked Questions

Everything you need to know about your Made By Molly orders.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the best fit.

Are Made By Molly products ethically sourced?

Yes, we pride ourselves on working exclusively with fair-trade certified manufacturers and using sustainable materials whenever possible to ensure high quality and ethical standards.

Can I change or cancel my order after it has been placed?

Orders are processed quickly, but we allow changes or cancellations within 2 hours of purchase. Please contact our support team immediately for assistance.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.